heraldica
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  • Visión de la Autoridad Marítima
  • Visión de la Autoridad Marítima
  • Visión de la Autoridad Marítima
Vision

DIRECTEMAR COMMITMENT LETTER TO THE MARITIME USERS AND TO THE PUBLIC

The General Directorate of Maritime Territory and Merchant Marine to help the nation's maritime development:

  • Protects Human Life at Sea.
  • It protects the aquatic environment and marine natural resources.
  • Carefully regulates the activities and compliance with laws and international agreements.

 

VISION AND COMMITMENT: "SEA SET A PUBLIC SERVICE OF EXCELLENCE"

  • RECEIVE a professional service available 24 hours a day to react to emergencies at sea.
  • TO BE ATTENDED with a cordial and respectful manner without discrimination of race, nationality, creed, sex, physical or social condition.
  • KNOW the identity of the caretaker.
  • TIMELY AND CLEAR answers to any questions or problems.
  • REQUIRE, within the deadlines, delivery of documents or services requested.
  • MANIFEST suggestions or complaints about the service and care received.
  • REQUIRES proof of payment for services subject to fees.
 
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